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Getting code=EWP_SETTINGS error when trying to connect to PayPal

 

Hi

 

I am getting the following error https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=7645545e91ba4&code=EWP_SETTINGS when I try to connect to PayPal from my Wordpress Woocommerce site. I have no idea what this means and cannot find any help connected with it on WooCommerce, Wordpress or PayPal. I assume I have set something up incorrectly or have missed something but I don't know what. Any help would be appreciated.

28 people had this problem. 

Me too

 

 

 MTS_Jennifer

 

Moderator

 

‎Mar-25-2018 04:10 AM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

By default, you accept payments from encrypted and unencrypted buttons. For additional security, you can prevent buyers from sending payments to you through unencrypted buttons.

 

After you change this setting, we reject payments from your buyers who click an unencrypted Buy Now button, an unencrypted Donation button, or an unencrypted Subscription button. This is when you see EWP_SETTINGS error message.

 

If you previously blocked payments from unencrypted buttons, here’s how to accept all payments:

  1. Log in to your PayPal account.
  2. Click the Business Profile icon beside "Log Out" and select Profile and settings.
  3. Click My Selling tools.
  4. Click Update near 'Website preferences.'
  5. Select ‘Off’ next to ‘Block Non-encrypted Website Payment

Once you turn off this setting you will no longer receive the error message.

 

Thank you,

Jennifer

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Antigravity

 

New Community Member

 

‎Jul-24-2018 06:03 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

Hi,

 

I had the same problem on my woocommerce-paypal website. Deactivating the "‘Block Non-encrypted Website Payment" worked for me but what concerns me is that my website is fully in HTTPS (and supports TLS 1.2) so i do not understand why when activating this feature (in order to gain more security for my clients) nothing works. Now i'm not sure that the link between my store and paypal is secure.

 

@MTS_Jennifer could you elaborate in more details this solution ? Is it Safe to use?

 

Best regards,

 

Yves

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GuestPost 

 

Contributor

 

‎Sep-13-2018 08:58 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

I believe the problem is in the PayPal configuration. You need to allow un-encrypted websites to make payments to paypal. In order to do so, login to your PayPal account then:

Profile & Settings --> My Selling Tools --> Website Preferences

Go down to the section "Encrypted Website Payments" and select "off" to the "Block Non-encrypted Website Payment:"

This should make it working! Good luck

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mint1 

 

Contributor

 

‎Jan-09-2019 02:27 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

I have turned off the "Block Non-encrypted Website Payment:" setting and I am still getting this error when trying to set up WooCommerce. I've installed WordPress and WooCommerce on two different servers and can't seem to solve this issue. Any help or insight is greatly appreciated!

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PrinceCharles23 

 

Contributor

 

‎Feb-07-2019 11:08 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

@MTS_Jennifer:

some time has passed and i still would like to know why i have to turn off a security feature even when all the requirements are met (as stated by @Antigravity)

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mommaroodles

 

New Community Member

 

‎Feb-18-2019 10:32 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

I tried this but it's still not working - does the currency not also have something to do with this?

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LaberintoJuegos 

 

Contributor

 

‎Feb-14-2019 02:37 PM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

I have exactly the same problem... and the solution about disconnecting the Encrypted Feature worked for me.
Now, I´m also concerned about the security with the transactions, since my website is fyully in HTTPS but I have to disconnect the Encrypted transactions to sell

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 MTS_Jennifer

 

Moderator

 

‎May-22-2019 05:47 AM

Re: Getting code=EWP_SETTINGS error when trying to connect to PayPal

 

Hi Everyone,

The EWP Settings are not designed for anyone using a 3rd Party Shopping Cart. These settings are specific to using a manually created PayPal button and a 3rd party encryption software.

Here are the general details of this setting from the PayPal Developer site:

https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/encryptedwebpay...

Thanks,

Jennifer

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